Monzo Outage Frustrating Thousands Of Users
Aug 13, 2024
Monzo experiences a major outage, leaving thousands of users unable to access their banking app. The team is working hard to fix the issue quickly.
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Monzo, a popular online bank, faced a major outage today, leaving thousands of users unable to access their accounts. Since 12 p.m., more than 2,000 people have reported problems, according to DownDetector.
Many users trying to log in received the message: "We're experiencing issues. We'll let you know when they're fixed." This unexpected downtime has caused frustration among Monzo’s customers.
Social media platform X quickly filled with complaints about Monzo’s banking app issues. Mike, a long-time user, voiced his concerns: "First time I’ve had an outage in my @monzo account." Others echoed his sentiment, demanding updates on when the app would be back up.
In response to the complaints, a Monzo spokesperson apologized: "We're sorry about the trouble. Our team is working really hard to fix the issue. We appreciate your patience."
Another user, Becky, asked if there was a timeline for when the app would be working again. Monzo’s response was careful: "We don't have an exact time right now, but our team is working to fix this issue as soon as possible. We appreciate your patience."
As the situation unfolds, Monzo’s technical team continues to work on restoring full service. Users are encouraged to stay patient and check the app for updates.